Chatbot’s
Meeting the needs of customers and fulfilling business requirements are top objectives for a Mobile App Development Company. A freelance android mobile app developer can also help you with this. This goal can be accomplished with the help of AI-powered chatbots. Chatbots are commonly employed in eCommerce mobile apps, and this trend will continue in 2021 and beyond.
Chatbots can give outstanding customer assistance 24 hours a day, 7 days a week. Chatbot technology, according to Gartner, can handle 25% of customer care and support-related operations. Chatbots have increased communication for companies like Google and IBM Watson.
The emergence of shopping the voice-activated
OK, Google’s slogan is well-known in homes across the world. Similarly, Siri and Alexa have come a long way in recent years. From searching to shopping, the user’s voice can do wonders with the integrated voice-based shopping capability in the eCommerce mobile app. Mobile App Development Companies and freelance android mobile app developers in Gurgaon have already integrated speech functionality into their mobile apps. According to a report by OC&C Consultants, voice-based transactions will reach $40 million by 2022.
Omnichannel Experiences Have Arrived
Several eCommerce businesses are collaborating with a Freelance Android Mobile App Developer to create apps for the most popular Android and iOS platforms. You can either construct an eCommerce app for iOS and Android or a cross-platform software that can deliver a seamless experience across both Android and iOS platforms if you operate an eCommerce business.
Increased Security
Whether it is an eCommerce app for Android or iOS, hackers see it as a vulnerable and defenseless target for stealing users’ personal and financial information. Furthermore, mobile fraud and frauds have become a more serious menace over time. According to Mobile App Development Companies, 65 percent of fraudulent transactions take place on mobile devices.
The popularity of mobile shopping has grown.
It is not an exaggeration to say that eCommerce is the next important thing. People would choose to buy mobile devices online at this stage of COVID-19 and in the post-COVID-19 period. Every year, the number of smartphone users increases fast around the world. A reputed freelance mobile app developer like Krishna Kant Yadav has been approached or hired by several shops to target a large audience with a streamlined and user-friendly app.
Blockchain
This is one of the most significant changes in the eCommerce business to keep an eye on. Blockchain technology has already proven its worth in mobile app development companies. Technology will now be combined with AI and big data in the eCommerce app development process to create robust and stable software. For revenue forecasting and efficient identification of overall company outcomes difficulties, blockchain and mobile technologies can be included in data processing and accounting. If looking for BlockChain Development hire a freelance developer Krishna Kant Yadav in India.
Payments over the Internet
In this digital age, customers prefer quick and secure payment via digital channels such as EWallet, net banking, contactless cards, and the like. The digital payment option is here to stay.
In the next years, most eCommerce apps will have digital payment solutions that will allow users to make purchases safely and quickly. Voice-based payments may be implemented in the future by innovative eCommerce systems. With ML-based features and mobile POS (Point of Sale) or mPOS connectivity, the companies say that the eCommerce app will be more user-friendly and efficient in 2022.
Final Thoughts
All these developments in the development of E-Commerce mobile apps or mobile commerce apps have the potential to transform your business. Freelance mobile app developer Krishna Kant Yadav also develops customized eCommerce apps that enable you to have fruitful interactions while also drawing a large amount of traffic.
In the year 2022 and beyond, these developments will propel the eCommerce app to a new level. To take advantage of the benefits of these developments, you should contact a reliable mobile app development company.